Course curriculum

  • 1

    Intro to Lumen

    • Mission Statement - long and short form

    • Our Specialty Services Overview

    • Windows Tip

    • Ask for Help

    • Remote access

    • How to use this as a guide

    • Look for extra text
  • 2

    Tick Tick

    • Tick Tick
  • 3

    Slack

    • Slack

  • 4

    Data Storage

    • Temporary Info

    • Where we store our data
  • 5

    Optometric Jargon

    • Terms to know
  • 6

    Intro to Crystal

    • Intro to Crystal

    • Adding new patients to Crystal

    • How to Link Family Members

    • Note about linking family members

    • Primary on the account

    • Appointment Types

    • Cancelling appointments

    • Scheduling an Exam

    • Crystal Runthrough #1

    • Crystal Runthrough #2

    • Crystal Runthrough #3

    • How to Load Old Records
  • 7

    Weave

    • Introduction to Weave

    • Uses of Weave

    • Weave Payment Emails

    • Softphone for making calls
  • 8

    Importing

    • Import a Patient Into -Sightsync

    • Importing A Patient Into - Medmont

    • Importing A Patient Into -Nidek

    • After importing instruments, notation in Crystal

    • Catching Referred Patients

    • Types of Exams you have to import
  • 9

    Contact Lens Tracking

    • Use TickTick instead of Todoist

    • Intro

    • Euclid

    • Visionary Optics

    • Valley Contax

    • WVA / Fait - Soft Contacts

    • Wave

    • Rarely used labs

    • Contact Lens Tracking - Full Steps 1/3

    • Contact Lens Tracking - 2/3

    • Contact Lens Tracking 3/3

    • Versioning Sclerals

    • Tracking Ovitz ARES lenses
  • 10

    Ortho K Help

    • When to perform this task

    • Medmont - Helping with Labelling Topos

    • Labelling Topos #2 - MW

    • Labelling Topos #3 - ML

    • Pentacam - Helping with Selecting Tomos

    • Ordering duplicate lenses from Wave's portal

    • Ordering Duplicate lenses #2 - Crystal entry

    • Warning re: Wave's Website
  • 11

    Ortho K Clinical Support

    • Clinical support data gathering - part 1

    • Clinical support data gathering - part 2
  • 12

    Supplements And Meds

    • Submitting PRN Omega 3 Fish Oils through the portal

    • Sending an Upneeq Rx

    • How to call in or update Atropine through OSRx

    • How to call in or update Restasis/Xiidra through a pharmacy
  • 13

    Creating Referral Letters

    • Creating a referral letter for an HMO network doctor

    • Creating a referral letter for Vision Therapy
  • 14

    Scleral Help

    • Ordering modifications for scleral lenses

    • Ordering modifications for scleral lenses 2

    • Gathering dual sag info for ARES lenses

    • How to prep the information to order a Gaudi Scleral lens
  • 15

    Random

    • Sending Faxes

    • Sending Scans to pts

    • How to check for items billed through Crystal (ex: when did a pt order contacts?)
  • 16

    Ordering/modifying Paragon CRT lenses

    • Paragon CRT
  • 17

    Ordering GP lenses

    • Ordering GPs from Xcel - account details below